Support

Contact us

Email support@fourtyeight.app. A real person reads every message, and we reply within two working days.

Why can't I delete what I've written?

That's the idea. Backspace crosses text out instead of removing it, the way a pen would, and a finished page stays sealed.

What happens when a notebook is full?

Once page 48 is finished, the notebook locks for good. You can still read it whenever you like.

How do my notebooks move to a new phone?

If you use iCloud, they sync through your private iCloud account. Sign in with the same Apple Account on the new device and they'll arrive. You can check the status in the app under Menu, then About.

I've bought notebooks. How do I get them back?

Go to Menu, then Plan, then Restore Purchases.

How do I cancel Unlimited?

Go to Menu, then Plan, then Manage Subscription. You can also cancel in your Apple Account settings.

What happens to my notebooks if I cancel?

Notebooks started on Unlimited stay readable, but lock for writing until you restart it or spend a bought notebook to unlock one.

Can I get my writing out of 48?

On Unlimited, you can copy text from read-only pages and export finished notebooks. Share as Text saves the text as it was typed, and Clean Copy (AI) uses AI to write a tidy version to save as Markdown or PDF. These aren't available on the free plan or with bought notebooks alone.

How do I get a refund?

Apple handles all payments and refunds. You can ask for one at reportaproblem.apple.com.